Wednesday, 26 August 2020

Report Writing Management Concepts






Report Writing

Management Concepts


Academic Writing and


Issues & Aims

1.

Report writing:

i.

The brief

ii.

What is a report?

iii.

Structure of this report

iv.

Layout of a report

2.

AOB


The Brief

Question 1: Outline Sony’s organisational

structure and provide an explanation of why the

organisation is structured in this way.

Question 2: Outline how Aravind eye hospital

applies the principles of ‘Scientific Management’

and why .

The Brief

TASK

This is an assignment in which you apply business

and management theories to a particular

organisation

Review how the management concepts have

been applied in the particular organisation and

why

Minimum of 6 sources: 5 academic & 1 non

academic (such as websites, newspapers, etc.)

What is a Report?

Purpose

A report is not just a discussion of different ideas or

theories

A report is a formal written document written for a

specific audience/s which aims to:

inform clearly and accurately about something

that has happened

inform clearly and accurately about something

that needs to be solved

provide clear and accurate information which can

then be acted on in some way

Structuring your Report

“We do not store experience as data,

like a computer: we story it”

(Winter 1988)


Structuring your Report

Suggested Structure (1,500 words):

Title page

Executive summary

Table of contents

Introduction

Describe the specific management concept/theory (organizational

structure or scientific management)

Provide background (context) information on the organization (Sony or

Aravind )

Outline how/why Sony or Aravind applies the specific management

concept/theory at their organisation,

Conclusion

References

Appendices (for any extra tables, graphs, etc...)


Title Page

This should show:

The title

Your name

Your personal identifier (NB: this should also be at

the top of every sheet.)

An explanation of what the report is on and who it

is for, e.g. ‘An External Environment Analysis

Report for [tutor's name]

The date


Executive Summary

The Executive Summary should contain:

I.

The purpose of the report

II.

The major findings

III.

The main conclusions


Example

Executive Summary

This report provides an analysis and evaluation of the current and

prospective profitability, opportunities and risks of the UK ice cream

industry. The report also outlines different strategic decisions made by

the main companies (Unilever/Walls birds Eye, Nestle/Lyons Maid and

Mars) in the industry. It finds that the two most important decision

made were the decisions by Unilever to supply CTN’s with freezer

cabinets, and Mars’s decision to enter the market with their chocolate

bar ice cream. The report concludes with an update of the market

showing how consumers’ tastes have changed to become more health

conscious and how the positions of the companies have changed.


Example

Executive Summary

In groups, read the executive summary below. Is it good? How

might you improve it?

This report analyses the business environment of Easyjet at multiple

levels. Firstly, the report analyses the competitive environment in the

airline industry, with a focus on short haul service providers.

Secondly, the report analyses the strategies that Easyjet is using to

effectively compete in the industry, not only domestically but

internationally. Lastly, the report analyses the factors that have

contributed to the internationalisation of the company.


Table of contents

This should show

The full list of sections within the report

(including any appendices, reference or

bibliographic lists; etc.)

The page number on which each section

begins

An Example

Table of Contents

1. Introduction ……………………………………………………………….…..3

2. IKEA Background.................................................................3

3. The internal and External environment of IKEA................4

3.1 External environment…………………………...5

3.2 Internal environment…………………..………...7

3.3 PEST Analysis of Internal Environment…...9

4. Limitations of Report……………………………………………………..11

5. Conclusions / Recommendations…………………………………..12

6. Bibliography……………………………………………………………………13

7. Appendices………….……………………………………………………..….15


Introduction

This should give a succinct explanation of

the

aims/context of the report , and should include

brief details of any information necessary for the

reader to understand it, e.g. industry size ;

structure ; main activities ; scope of the report

limitations ; methods used

Introductions should include brief breakdown of

report structure


Example Introduction

Once considered a luxury for the rich due to its high costs, eye care in India was

revolutionised by the establishment of Aravind Eye Care hospital. This is representative

of an unconventional self sustainable business model redefining the dynamics of eye

care industry by providing high quality eye care at affordable prices ( Ravilla and

Ramasamy , 2014). Numerous studies provide evidence as to how Aravind eye care

network has successfully boosted its efficiency from two to seven times by

implementation of Mcdonaldisation to its social business enterprise.

Structured into three different segments, this report will firstly describe a brief theory

of Mcdonaldisation and its four key components. Secondly, it will discuss how the

founder of Aravind developed his idea of starting up this social enterprise, the

establishment of this business and its current business operations. Thirdly, there will

be a critical evaluation of how Aravind eye hospital has been able to adapt this unique

process of fast food restaurant chains into its business model derived from George

Ritzer theory of Mcdonaldisation to achieve its goal “ to offer quality eye care at a

reasonable price ” Rangan , 2009). Finally, this report will establish an indication of

whether or not Aravind was able to successfully adapt to this unique process of fast

food restaurant chains into its business model to achieve his vision.


Example Introduction

Introduce the topic

Once considered a luxury for the rich due to its high costs, eye care in India was

revolutionised by the establishment of Aravind Eye Care hospital. This is representative

of an unconventional self sustainable business model redefining the dynamics of eye

care industry by providing high quality eye care at affordable prices ( Ravilla and

Ramasamy , 2014). Numerous studies provide evidence as to how Aravind eye care

network has successfully boosted its efficiency from two to seven times by

implementation of Mcdonaldisation to its social business enterprise.

Structured into three different segments, this report will firstly describe a brief theory

of Mcdonaldisation and its four key components. Secondly, it will discuss how the

founder of Aravind developed his idea of starting up this social enterprise, the

establishment of this business and its current business operations. Thirdly, there will

be a critical evaluation of how Aravind eye hospital has been able to adapt this unique

process of fast food restaurant chains into its business model derived from George

Ritzer theory of Mcdonaldisation to achieve its goal “ to offer quality eye care at a

reasonable price ” Rangan , 2009). Finally, this report will establish an indication of

whether or not Aravind was able to successfully adapt to this unique process of fast

food restaurant chains into its business model to achieve his vision.


Once considered a luxury for the rich due to its high costs, eye care in India was

revolutionised by the establishment of Aravind Eye Care hospital. This is representative

of an unconventional self sustainable business model redefining the dynamics of eye

care industry by providing high quality eye care at affordable prices ( Ravilla and

Ramasamy , 2014). Numerous studies provide evidence as to how Aravind eye care

network has successfully boosted its efficiency from two to seven times by

implementation of Mcdonaldisation to its social business enterprise.

Structured into three different segments, this report will firstly describe a brief theory

of Mcdonaldisation and its four key components. Secondly, it will discuss how the

founder of Aravind developed his idea of starting up this social enterprise, the

establishment of this business and its current business operations. Thirdly, there will

be a critical evaluation of how Aravind eye hospital has been able to adapt this unique

process of fast food restaurant chains into its business model derived from George

Ritzer theory of Mcdonaldisation to achieve its goal “ to offer quality eye care at a

reasonable price ” Rangan , 2009). Finally, this report will establish an indication of

whether or not Aravind was able to successfully adapt to this unique process of fast

food restaurant chains into its business model to achieve his vision.

Example Introduction

focussing on purpose and structure


Once considered a luxury for the rich due to its high costs, eye care in India was

revolutionised by the establishment of Aravind Eye Care hospital. This is representative

of an unconventional self sustainable business model redefining the dynamics of eye

care industry by providing high quality eye care at affordable prices ( Ravilla and

Ramasamy , 2014). Numerous studies provide evidence as to how Aravind eye care

network has successfully boosted its efficiency from two to seven times by

implementation of Mcdonaldisation to its social business enterprise.

Structured into three different segments, this report will

firstly describe a brief theory

of Mcdonaldisation and its four key components. Secondly , it will discuss how the

founder of Aravind developed his idea of starting up this social enterprise, the

establishment of this business and its current business operations. Thirdly , there will

be a critical evaluation of how Aravind eye hospital has been able to adapt this unique

process of fast food restaurant chains into its business model derived from George

Ritzer theory of Mcdonaldisation to achieve its goal “ to offer quality eye care at a

reasonable price ” Rangan , 2009). Finally , this report will establish an indication of

whether or not Aravind was able to successfully adapt to this unique process of fast

food restaurant chains into its business model to achieve his vision.

Example Introduction

focussing on purpose and structure


Activity

Put the sentences below in the correct order to create a coherent

introduction to the topic of a report on the smartphone market:

The market can be described as an oligopoly as there are around six

mobile phone companies in the UK which control the whole industry

and regulate prices.

Competition within the UK mobile phone market has increased in the

last few years; one reason is the introduction of the smartphone

(Clark, 2011).

Furthermore, the offered products the handsets and services of the

mobile phone industry show similar characteristics.

Introduce the general topic

Solution:

Competition within the UK mobile phone market has increased in the

last few years; one reason is the introduction of the smartphone

(Clark, 2011). The market can be described as an oligopoly as there

are around six mobile phone companies in the UK which control the

whole industry and regulate prices. Furthermore, the offered

products the handsets and services of the mobile phone industry

show similar characteristics.

Introduce the general topic


Main Body of the Report

This is where you present your main account of the

problem or issue you are writing about.

It should be based on analysis, not intuition, e.g. avoid

writing “We feel that...”

You must back up what you write with evidence and/or

argument . This means using a range of relevant sources in

your writing e.g. appropriate theory, extracts from the

company annual report, news reports from credible and

authoritative newspapers, extracts from industry reports

etc.

All evidence must be referenced appropriately


Today

Aravind has grown to eleven hospitals and is performing over 408,220 surgeries,

a great indication of how effectively the process of Mcdonaldisation has been

implemented. The majority of treatments were serviced to the poor either free or at a

heavily subsidized rate ( Aravind Eye Care System, 2016). Aravind was also able to stay

self sustainable by being highly productive: using the latest technologies in spite of the

fact that it had only 30% of its patients paying. Aravind’s major sources of income were

his paying patients undergoing cataract surgery, sales of ophthalmic products and

Aravind’s training activities through which 90% of its money is self generated,

depending only on 10% from charities ( Rangan , 2009). However, despite the fact that

Aravind is expanding rapidly, it is still facing some fundamental management difficulties

wherein even after using modern and improved infrastructure in one of its hospital

situated in Tirunelveli, it is experiencing problems to stay self sufficient ( Rangan , 2009).

Main Body of the Report

Analytical Paragraph Structure

Topic sentence

Evidence, examples & explanation

(from your research)

Critically evaluate what you’ve just said

(so what?)

Main Body of the Report

Analytical Paragraph Structure

Conclusions

This is where you sum up the general conclusion/s you have

reached, such as "The very low staff morale is a result of an

autocratic management style".

Don't confuse conclusions (where you draw together the

threads of the preceding discussion to make some overall

point/s) with recommendations (where you say what should be

done about the conclusions you have reached).


Conclusion

All things considered,

Aravind has established an eye care system, which is pushing boundaries

in health care by providing high quality eye care treatments at affordable prices to the unaided

masses of India. Aravind has shown us that by strategic implementation of Mcdonaldisation to

its business model, which encompasses use of assembly line process that enables it to improve

its efficiency, to making self made eye care products reducing its functioning costs, and to

practicing unique Human resource management such as recruitment of local rural women, a

social enterprise can stay self sustainable and at the same time achieve growth. However, every

organization has some inevitable problems, Aravind is facing some difficulties but continual and

consistent effort is being put to improve its business model. Conclusively by using this clever

organizational technique Aravind eye care has been able to boost its efficiency from two to

seven times making it a leading business model in health care business.

Example conclusion


List of References

This is the list of sources referred to directly in your

report. You must give full details here of all the

sources you have used in your report.


Reference List

Aravind

Eye Hospitals (2016) Aravind Eye Care System. Available at:

http://www.aravind.org/default/clinicscontent/hospitals [Accessed on 02 12 2016].

Byronetics

(2006) Aravind Eye Care. Retrieved from

https://www.youtube.com/watch?v=3cjnNPua7Ag [Accessed on 03 01 2017]

Do, A.T.,

Ilango , K., Ramasamy , D., Kalidasan , S., Balakrishnan , V. and Chang, R.T. (2014)

'Effectiveness of low vision services in improving patient quality of life at Aravind Eye Hospital',

Indian journal of ophthalmology, 62(12), pp. 1125 1131.

Gray, R. (2008) 'Inspire and innovate: Developing world: Respite for sore eyes:

Aravind has

grown from an obscure clinic in southern India to the largest eye care facility in the world. And it

still treats patients for free. How?', The Guardian (London, England), 7.

Appendices (if any)

This is where you place any information whose inclusion is not central

to the main body of the report but which explains, amplifies or puts

in context the arguments and evidence you have presented there.

Its main purpose is to allow you to include important information

that, if it were included in the main body of the report, would

interrupt the flow of the argument you are developing there.

Any material in an appendix does not count towards the word length

for the report, nor will it attract any marks.

Examples of material suitable for an appendix include:

set of complex figures or statistics

supporting documents, e.g. extracts from company reports


Layout of your Report

the report should look like a single coherent document

consistency of visual style [e.g. font, line spacing,

underlining of headings]

justify margins

the report should read like a single coherent document

Sections should be linked (“bridging”)

information needs to be unified

attitude / approach to information needs to be unified

writing style needs to be consistent

Remember your cover page

Remember simple aesthetics




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